With the White Label solution you run the QR Code manager platform of qrd°by under your own domain. You have managed this by connecting your domain name with the IP address of our server.
Due to changes in our cloud infrastructure this IP address 18.104.22.168 will stop working from the Friday, 13th of May 2016 18:00 (MESZ UTC+01:00).
To ensure a continuous operation of your white label account please login at your domain registrar for your white label domain now. Then create a second A-Record with the new IP address:
please do this as soon as possible
You will then have two IP addressed associated to your white label domain.
After Friday, 13th of May 2016 18:00 (MESZ UTC+01:00) please remove the A-Record with the old IP address.
We highly recommend using C-Name Records instead of A-Records. Using C-Name records have the advantage, that in case the IP address of our Servers will change again you do not have to do anything because the C-Name record will automatically point to the new IP address.
Read more about how to setup a C-Name entry here: Change to a C-Name record