With the White Label solution you are able to run the QR Code manager platform of qrd°by under your own sub domain. All QR Codes will be encoded with your domain, you can create user accounts under your domain and you can brand the platform with your own logo, name and colors. Users will not see any sign or hint that the service is hosted by qrd.by.
To unlock your White Label instance, just enter your sub domain name (e.g.
qr.mydomain.com) in the branding section (Hint: A shorter domain name, will create QR Codes that may be printed in a smaller size, since less characters are encoded).
Make sure that you are the owner of the domain and that you created your chosen sub domain (e.g.
qr) at your registrar before. In the created sub domain create a CNAME-Record that points to the URL
It may take up to 24 hours until your CNAME-Record will be published by your registrar to all name servers.
Until your subdomain has not been propagated to all name servers, you will not be able to change the production domain in your account.
How to setup a sub domain and a CNAME-Record
The following figures and tutorials are based on our domain provider Domaindiscount24. He allows almost any RFC conform DNS configuration. You can create unlimited subdomains or wildcard domains and set any TXT or CNAME entry.
In the following figures you see how to create a sub domain
qr and set a CNAME-Record for your white label platform.
Caution: do not use ‘www’ as subdomain
In the domain manager select your domain and create a sub domain for it:
Under CNAME-Settings on your created sub domain add the CNAME-Record
qr.webapp-portal.com. This entry links your sub domain with our portal.
How to verify your CName-Record
Depending on your registrar, it may take up to 24 hours until the domain really points to our server. If you experience problems setting a CNAME-Record please contact your hosting partner or registrar.
To check if your CNAME entry was successful, simply do a nslookup for your chosen sub domain and see if the result includes the CNAME URL
You can also use the online web interface https://www.digwebinterface.com to check from different DNS Servers if your CNAME entry has been distributed. Just enter your custom domain in the Hostname window, select CNAME as the type and click on “Dig”. You should see your domain pointing to
qr.webapp-portal.com at the bottom.
Note: Do NOT use A-Records
A-Records are not supported, since we have multiple IP addresses in our cloud for load balancing. The IP for your white label instance might changes over time and therefore make your white label instance unavailable.
Note: Do NOT use a Redirect or Forward
Do not use a forward or redirect. Your domain will not be recognized by our servers.
Note: Do NOT use CNAME Records in the Root Domain
CNAME’ing a root record (e.g.
mydomain.com) is technically not against RFC, but does have limitations, meaning it is a practice that is not recommended. Normally your root record will have multiple entries (e.g. name servers and an IP address)
Per RFC: If a CNAME record is present at a node, no other data should be present.
We cannot give you support on setting up a root record.
Custom Domain for each User
You can set a global custom domain for your white label platform. However, you can also set a custom domain for each user. This makes sense if you want to brand your platform with your company domain, but you have clients that wish to have their own domains.
Simply click on edit user in the admin section
And then set a custom domain for the user
I want to change the domain URL of my White Label Account. Will my existing QR Codes continue to work?
Yes. All you have to do is set the production domain of the current user in the user settings to the one you are using right now. e.g.
Then go to the branding section and set your global production domain. The existing QR Codes for the current user will continue to work. Now create a new user and the QR Codes of the new user will have the global domain encoded by default.
Once you successfully setup your custom domain, we will add an SSL certificate to your domain within the next 48 hours.
Our SSL certificates are issued through https://letsencrypt.org/
Important: some registrars/hosting providers may require to whitelist Certificate Authorities to issue certificates for your domain.
If your certificate is not active 24 hours after you sign up, you will need to create a CAA record on your DNS entries.
- Type: CAA
- Flag: 0
- Tag: issue
- Value: letsencrypt.org
More info: https://letsencrypt.org/docs/caa/
Unset your Cloudflare Proxy
If you are using Cloudflare please un-proxy your custom domain first. Otherwise your C-Name record will not point to our servers. You can do this by going to your DNS-Settings and edit the subdomain. In the example below we use test as subdomain.
Once the subdomain expands click on the orange proxy icon. It will turn gray and the proxy will be disabled. Now you can set the custom domain in your branding section.
- see also: White Label QR-Code Manager